Guest: NAIWE’s Freelance Expert Jake Poinier

Setting and maintaining boundaries creates better client relationships and a more effective freelance business. In this session, Jake “Dr. Freelance” Poinier provides the action steps to ensure that you’re delivering what clients need, while protecting your own sanity and profitability. Topics will include the following . . . and more:

• Achieving clarity on how you want to be treated

• Key steps to take at the start of any new client relationship

• How to deal with friends who are clients (and clients who become friends)

• Tips and tricks to bring clients back into line

Positive long-term client relationships aren’t simply a matter of doing the work and getting paid. This webinar will help you understand how to take a strategic approach to the client-freelancer partnership, making the process smooth and efficient for both parties.

Here’s what you can expect to learn in this class:

• Saying “yes” with parameters

• Setting boundaries vs. expectations

• Aligning boundaries and work styles

• The importance of using an intake questionnaire

• The methodology of turning down business

• Handling exigency projects, scope creep, and other challenges

Duration: 1 hour, 8 minutes

Jake Poinier made the leap into freelance writing and editing in 1999 after a decade of positions in the publishing industry, giving him key insights from both sides of the desk. As the founder and owner of Boomvang Creative Group, he has worked with a diverse array of Fortune 500 and small businesses, consumer and trade magazines, and independent authors. Jake is committed to helping freelancers improve their businesses and shares his knowledge and experiences frequently as a speaker at industry conferences, through webinars, and on his blog.